FAQ

Ordering & Customization

It's easy! Simply browse our selection of hats and patches, choose your favorites, and add them to your cart.  Provide us with your delivery information (private information is confidential). Then pay via available methods. Wait a few days and you will receive your desired sign.

Absolutely! We love bringing your unique vision to life. You can upload your own artwork by submitting our form, and we'll work with you to create a custom patch that perfectly matches your vision.

The number of patches you can add depends on the size and style of the hat and patches.  Generally, we recommend 1-3 patches for a balanced look. Our design team can help you determine the best placement and quantity for your hat.

Yes, we offer free mockups for custom orders. Once you submitted our form and uploaded your logo, our design team will create a visual representation of your hat with the chosen patches. This allows you to approve the design before we begin production.

Patches

We use high-quality materials like embroidered fabric, leather, detailed printed  to create our patches. Each material offers a unique look and feel, and our team can help you choose the best option for your design.

Our patches are typically attached using a combination of iron-on adhesive and sewing. This ensures a secure and long-lasting bond.

While it's possible to remove a patch, it may leave some residue or marks on the hat. We recommend carefully considering your patch placement before finalizing your design.

Shipping & Returns

Production time varies depending on the complexity of your order. Typically, it takes 2-3 weeks to create your custom hat and delivery. Shipping time depends on your location and the shipping method you choose.

Yes, we ship worldwide! You will be responsible for any customs duties or taxes if your address is outside of the United States.

You can absolutely change the address as long as the order hasn't shipped yet. The fastest way to do this is to contact the sales representative you've been working with or email to team@101patchhat.com

Others

We recommend hand washing your hat with mild detergent and air drying it to preserve the quality of the patches and the hat itself.

You can reach us by email at team@101patchhat.com or by phone at (858) 293-4581. We're always happy to help!